Our founders start supporting a handful of local charities and small firms, frustrated by IT suppliers who never answered the phone.
Why choose Northgate Digital
Local & accountable
Based in Bristol, on the ground across the South West
UK-based engineers who know your industry, your town and your people. Real phone numbers, face-to-face support and no offshore call centres.
Proactive by default
We fix things before they break
Around-the-clock monitoring means the helpdesk is rarely your first port of call. Most of our clients never notice an incident because we've already resolved it.
Real visibility
Reports that make sense
Cyber, uptime and spend dashboards you can actually read — and a named account manager who explains them in plain English at your quarterly review.
Security-first
Defend, detect, respond
Cyber Essentials and IASME-aligned services, managed endpoint protection and a 24/7 Security Operations Centre that treats a phishing attempt as seriously as a full breach.
Backups that work
Tested restores, not just backups
Every plan includes backups that are actually tested and restored on a schedule. When you need your data back, it's there — and we've proved it.
One partner, one invoice
Simple, consolidated services
IT, security, cloud, telephony and web in one place — with one contract and one predictable monthly cost. No more stitching together five different suppliers.
Human support
People, not scripts
When you do need us, you reach a named engineer who knows your setup — not a ticket queue and a scripted first-line agent. We answer in minutes, not days.
Local & accountable
Based in Bristol, on the ground across the South West
UK-based engineers who know your industry, your town and your people. Real phone numbers, face-to-face support and no offshore call centres.
Proactive by default
We fix things before they break
Around-the-clock monitoring means the helpdesk is rarely your first port of call. Most of our clients never notice an incident because we've already resolved it.
Real visibility
Reports that make sense
Cyber, uptime and spend dashboards you can actually read — and a named account manager who explains them in plain English at your quarterly review.
Security-first
Defend, detect, respond
Cyber Essentials and IASME-aligned services, managed endpoint protection and a 24/7 Security Operations Centre that treats a phishing attempt as seriously as a full breach.
Backups that work
Tested restores, not just backups
Every plan includes backups that are actually tested and restored on a schedule. When you need your data back, it's there — and we've proved it.
One partner, one invoice
Simple, consolidated services
IT, security, cloud, telephony and web in one place — with one contract and one predictable monthly cost. No more stitching together five different suppliers.
Human support
People, not scripts
When you do need us, you reach a named engineer who knows your setup — not a ticket queue and a scripted first-line agent. We answer in minutes, not days.
